MarketAxess TRAX EUGW - MiFIR Art. 26 ARM (LIVE)

Dear valued customer,

We have received the following information from the Trade Repository regarding a Service Update:

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Service Update - Production - ARM - Response delays due to high market volume - Update

Dear Client,

The latency issue was resolved late last night, but there is still a back log of responses to be processed. Therefore, clients may continue to notice some latency in responses coming back throughout today as well.

Once this back log is fully cleared, we will send out a resolved notice.

Which services are impacted
ARM

Which elements of the service are impacted

• Response files generating via MQ, SFTP and UI upload.
• Client dashboards will show RPD/PEN for longer than usual What is not impacted
• Clients can continue to submit via SFTP/MQ or via the Insight UI.
• All submissions are still being reported to the NCAs as normal.

Responses from all other NCAs are processing as normal.

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If you have any questions or require further assistance, please do not hesitate to contact our dedicated support team.

Best Regards
Your Support Team