SimCorp Reporting Platform (TEST)

Dear valued customer,

We would like to inform you of a system interruption that occurred recently. While we strive to ensure seamless service, unforeseen issues may arise.

Summary:

• Date and Time: Oct 2,2026, 10:15 PM - Oct 5,2026 10:36 AM CEST
• Impact: Loss of access to the TEST environment and communications.
• Cause: The TEST environment downtime was caused by the application core not being scaled back up following scheduled database indexing maintenance on October 2, 2026.
• Resolution: The issue has been resolved, and all systems are now fully operational.

Action Required:

• Please check your submitted data and reports for completeness.
• If you encounter any discrepancies, take further steps or contact our support team.

For assistance, please refer to the User Guide or raise a ticket with our Service Desk. We apologize for any inconvenience caused and appreciate your understanding.

Best Regards,
Your Support Team